Attendees & Orders
The Attendees & Orders screen gives you a full view of who is coming to your events. You can filter by status, search by name or email, check attendees in, and manage RSVP and order records.
What You Will Learn
- How to view and filter attendees for an event
- How to manage RSVP status from the admin
- How to check attendees in (Pro)
- How to view and export order records
Viewing Attendees
Go to Eventonomy → Attendees & Orders. Use the Event filter to scope the list to a specific event.
For each attendee you see:
- Name - the member's display name or the guest name they submitted.
- Email - the member's email or the guest email. Guest emails are visible only to event organizers and admins.
- RSVP status - Going, Maybe, No, or Waitlist.
- Party size - 1 (the attendee) + any additional guests.
- Checked in - whether they have been checked in at the door (Pro).
- Registered - when the RSVP or order was created.
Filtering Attendees
| Filter | Options |
|---|---|
| Event | Select a specific event |
| Status | Going, Maybe, No, Waitlist |
| Check-in | Checked in, Not checked in (Pro) |
| Search | Match on name or email |
| Occurrence | Scope to a specific date (recurring events) |
Managing RSVP Status
Organizers and admins can change an attendee's RSVP status directly from the admin:
- Find the attendee in the list.
- Click the RSVP status badge or the Edit action.
- Select a new status and save.
Changing an attendee from Going to No frees a spot and automatically promotes the next person on the waitlist.
Door Check-In (Pro)
Pro - Check-in requires Eventonomy Pro.
The eventonomy/checkin block provides a door check-in scanner. It supports:
- QR code scanning - attendees show their confirmation QR code; the scanner reads it and marks them checked in.
- Manual check-in - search by name or email and mark checked in with one click.
Check-in status appears in the Attendees & Orders admin screen in real time.
Orders
The Orders tab shows all order records. An order is created when an attendee completes registration (Free orders with $0 total, or paid orders via a Pro gateway).
Order Statuses
| Status | Meaning |
|---|---|
pending |
Created but not yet paid (paid orders only). |
completed |
Payment confirmed; RSVPs have been generated. |
cancelled |
Order was cancelled before completion. |
refunded |
Payment was refunded (Pro). |
failed |
Payment failed. |
Free ($0) orders are created as completed immediately.
Filtering Orders
Filter by event, status, date range, or search by email or name.
Order Numbers
Orders are numbered with a configurable prefix (e.g. ORD-10001). Set the prefix at Settings → Money → Orders → Order number prefix.
Export to CSV
Eventonomy exports to a UTF-8 CSV (with CSV-injection protection built in) from two places:
- Attendees - open the Manage Attendees view for an event (the organizer's per-event attendee list) and use its Export link to download that event's attendees.
- Orders - go to Eventonomy -> Setup & Health and use the orders Export action to download order records.
Note: There is no export button on the admin Attendees & Orders list screen itself - attendee exports are scoped per event (Manage Attendees) and order exports live under Setup & Health.
What's Next?
Configure the different ways visitors can browse and discover events.