Tax, Fees & Coupons
Pro - Tax, booking fees, and coupon codes require Eventonomy Pro.
Eventonomy Pro lets you add a tax rate, a booking fee, and discount coupon codes to every paid order. All three are applied at checkout and shown in the order summary before the attendee pays.
What You Will Learn
- How to configure a tax rate (inclusive or exclusive)
- How to configure a booking fee (flat or percentage)
- How to create and manage coupon codes
- In what order these are applied at checkout
Tax Settings
Go to Eventonomy → Settings → Money → Tax & Fees (Pro).
| Setting | Default | Description |
|---|---|---|
| Enable tax | Off | Turn on to apply tax to all paid orders. |
| Tax rate | 0 |
Percentage rate, e.g. 20 for 20%. |
| Tax label | "Tax" | Label shown to attendees in the order summary. Change it to "GST", "VAT", etc. |
| Tax inclusive | Off | When on, ticket prices are treated as already including tax (tax is extracted from the price). When off, tax is added on top. |
Note: Tax applies to all paid ticket types. There is no per-ticket-type or per-event tax override in v1.0.
Booking Fee Settings
A booking fee is a service charge added to every paid order. It can be a flat amount or a percentage of the order subtotal.
| Setting | Default | Description |
|---|---|---|
| Enable booking fee | Off | Turn on to add a fee to all paid orders. |
| Fee type | Percent | Percent = a percentage of the ticket subtotal. Fixed = a flat amount per order. |
| Fee amount | 0 |
The percentage or flat amount. |
| Fee label | "Service fee" | Label shown to attendees. |
| Fee mode | Pass | Pass means the fee is added to the total the attendee pays. (Absorb mode - where you cover the fee - is planned.) |
Coupon Codes
Coupon codes give attendees a percentage or flat-amount discount at checkout.
Creating a Coupon
- Go to Eventonomy → Settings → Money → Coupons (Pro).
- Click Add coupon.
- Fill in the coupon fields (see table below).
- Click Save changes.
Coupon Fields
| Field | Description |
|---|---|
| Code | The code attendees enter at checkout. Saved in UPPERCASE (e.g. SUMMER20). |
| Type | Percent - a percentage off the subtotal (max 100%). Fixed - a flat amount off the subtotal. |
| Amount | The discount value. |
| Usage limit | How many times this code can be used in total. Enter 0 for unlimited. |
| Expires | An optional expiry date (Y-m-d). Leave blank for no expiry. |
| Minimum subtotal | The attendee's ticket subtotal must be at or above this amount for the code to apply. Enter 0 for no minimum. |
| Active | Toggle to enable or disable the coupon without deleting it. |
Note: The used counter increments each time an order is completed with that coupon. You can see the count next to each coupon in the list. It is not editable - resaving settings does not reset it.
Using a Coupon at Checkout
Attendees enter the code in the coupon field on the checkout page. The discount is applied immediately and the order summary updates with the discounted total before payment.
How the Order Total is Calculated
The order total follows this sequence at checkout:
- Subtotal - the sum of (ticket price × quantity) for all line items.
- Coupon discount - deducted from the subtotal (capped at the subtotal; total cannot go below $0).
- Booking fee - applied to the discounted subtotal (percent) or added as a flat amount.
- Tax - applied to the post-fee amount if tax-exclusive, or extracted if tax-inclusive.
- Total - the final amount charged.
The order summary at checkout shows each line item so attendees can verify the calculation.
What's Next?
Understand what happens when an order needs to be cancelled or refunded.